As our standards for a desirable work environment change, so do our measurements of success. You may be familiar with the movement that originated in Bhutan to measure Gross National Happiness as an alternative to Gross Domestic Product—creating a holistic index of a country’s prosperity. The Happy Planet Index from the New Economics Foundation puts an environmentalist spin on this concept, factoring in ecological impact to create a measure of sustainable happiness. Now NEF has fielded a Happiness at Work survey. As the project leaders explain in this short video, happiness at work isn’t just a “fluffy term,” it’s a way of making your business more sustainable and profitable. These aren’t fringy theorists—one of the project’s backers is Tony Hsieh, founder of Zappos, the world’s largest online shoe store, which was bought by Amazon for $1.2 billion in 2009. Microsoft gets it, too. This author notes that the software giant knows “if you measure employee happiness to changes in their work and physical environments, management can make the necessary changes to increase productivity. Using the data, ethical leaders will rebalance the work environment to support greater collaboration, serendipitous encounters, informal knowledge flows and more profit.”
Exclusive Session with Elizabeth Merritt (Online Audience only)
The online audience will receive an exclusive session with Elizabeth Merritt, Director of the Center for the Future of Museums at the American Association of Museums, who will lead a debrief of the morning's discussion.